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Cancellation & Refund Policy

At ProCrickettFantasy, we strive to provide a seamless and enjoyable experience for all our users. However, we understand that situations may arise where you need to cancel a contest entry or request a refund. This Cancellation & Refund Policy outlines the conditions under which such requests will be processed.

  • 1. User-Initiated Contest Cancellation

    Before Contest Start: Users may cancel their contest participation before it begins, as per the timeframe specified on the contest details page. Upon successful cancellation, the entry fee will be credited back to your ProCrickettFantasy account balance.

    After Contest Start: Once a contest has begun, cancellations are not permitted, and entry fees become non-refundable, as they are tied to real-time player performances.

  • 2. Contest Cancellation by ProCrickettFantasy

    Insufficient Participants: If a contest fails to meet the required minimum number of participants, ProCrickettFantasy reserves the right to cancel the contest. In such cases, all entry fees will be fully refunded.

    Technical Issues: In cases of server issues, system failures, or other unforeseen technical difficulties, we may cancel contests to ensure fairness. Entry fees will be refunded accordingly.

    Violation of Fair Play: Contests canceled due to rule violations or fraudulent activities will not be eligible for refunds for the users involved in the violation.

  • 3. Refund Policy

    Refund Eligibility: Refunds are processed under the following circumstances:

    • Contest cancellation by ProCrickettFantasy.
    • User-initiated cancellations before the contest begins.
    • Erroneous payments or billing issues.

    Refund Process: Approved refunds will be credited to your ProCrickettFantasy account balance, which can be used for future contests or withdrawn as per platform withdrawal guidelines.

    Non-Refundable Situations: Refunds will not be issued for the following:

    • Disqualifications due to rule violations.
    • Losses incurred in contests based on player performances.
    • Requests made after the contest has started or concluded.

  • 4. Withdrawing Funds

    Withdrawal Requests: Users may request to withdraw their available balance, subject to the minimum withdrawal amount specified on the platform.

    Processing Time: Withdrawals are typically processed within 3-5 business days, though processing times may vary depending on your payment provider.

    Transaction Fees: A nominal processing fee may be applied to withdrawals, which will be displayed before completing the withdrawal request.

  • 5. Requesting a Refund or Cancellation

    How to Request: To initiate a refund or contest cancellation, users must contact our support team at . Please provide relevant details such as contest ID, account details, and the reason for the request.

    Review Period: Our team will review your request and respond within 24-48 hours. Additional verification may be required to process the request.

  • 6. Policy Updates

    ProCrickettFantasy reserves the right to update this Cancellation & Refund Policy as needed. Any changes will be posted on this page, and continued use of our platform signifies acceptance of the updated policy.

  • 7. Contact Us

    If you have any questions regarding this Cancellation & Refund Policy, please reach out to us at .